Website S Should Be Easy to Use

The JournalAugust 27, 2009

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Summary


THOUGH every organisation worth its salt has an online presence, the importance of web usability is often overlooked.

Get it wrong and you risk alienating your potential customers before they've even had a chance to engage with you.

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Extract


Website S Should Be Easy to Use

I often come across sites that would benefit from some honest feedback. Websites, for example, that appear to ha...

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