Summary
Regulators have launched an inquiry in the wake of complaints from North-East MPs into additional charges heaped on consumers by communication companies such as BT.
The industry-wide review by Ofcom comes after Blaydon MP Dave Anderson raised with ministers the move by British Telecom to charge customers pounds 4.50 extra a quarter if they fail to pay their bills by direct debit.See the full content of this document
Extract
Ofcom to Probe Extra Charges
Mr Anderson said: "I raised this issue on behalf of Olive Hocking, a co...
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