Call Centre Lessons 'Limit Pupil Ambitions' ; Teachers Worried About Effect of New Course
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Summary
TEACHERS last night said a North school was lowering pupils' aspirations by running a course in a mock call centre.
Hylton Red House School, in Sunderland, set up the scheme in conjunction with EDF Energy, which runs a call centre nearby.See the full content of this document
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Call Centre Lessons 'Limit Pupil Ambitions' ; Teachers Worried About Effect of New Course
On the "preparation course" - which is worth half a GCSE - pupils deal with complaints from computer-generated customers.
Assistant headteacher Hele...See the full content of this document
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