Summary
A charity worker sent two passports by special delivery to a London embassy, only for them to be lost by the Royal Mail.
Angela Robinson, 42, and her friend Helen Robson had planned a holiday in Kenya but were left stranded without passports and travel visas just two weeks before they were due to leave.See the full content of this document
Extract
Even Special Delivery Fails
The Royal Mail told The Journal this week that special delivery, at a minimum cost of pounds 3.75, is the best way to guarantee that mail arrives.
But yesterda...See the full content of this document
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