College Cash Injection Set to Improve Call Centre Training Courses

The Journal › March 11, 2004

Linked as:

Summary

City of Sunderland College is ploughing pounds 500,000 into developing training courses for the call centre industry.

With funding secured from the Learning and Skills Council (LSC), the college is set to improve facilities at its new Centre of Vocational Excellence (CoVE) for management, supervisory and technical skills in the call centre industry based at Doxford Park. New video conferencing and boardroom facilities will be developed while new computer and telephone systems will also be bought to train students in the latest call handling techniques and skills.

See the full content of this document

Extract

College Cash Injection Set to Improve Call Centre Training Courses

Completion of the work is expected in June, ...

See the full content of this document