Summary
Carphone Warehouse reported a near 10% fall in annual profits yesterday after the Talk Talk owner counted the cost of its troubled launch of free broadband.
Pre-tax profits for the year to March 31 slipped to pounds 123.1m because of pounds 80.5m of losses linked to Talk Talk and the start of its Virgin Mobile joint venture in France.See the full content of this document
Extract
Carphone Warehouse Feels the Pinch After Broadband Freebie
Customer service problems following "unprecedented demand" for free ...
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